Contact Support

Need help with the extension? Accessing your account? Or have a feature request?

Email Us Directly

We typically respond within 24 hours.

Common Questions

How do I fix "Permission Denied" errors?

This usually happens if you haven't accepted the Terms of Service for Google AI Studio. Please ensure you are logged into Google AI Studio (aistudio.google.com) with the same account and have accepted their terms. Try refreshing the page or re-authenticating the extension afterwards.

How many videos can I process for free?

The Free plan allows you to process up to 20 videos per day. This quota resets every 24 hours. Upgrade to Pro for unlimited access.

How do I cancel my subscription?

You can cancel your subscription at any time by emailing us at support@aivideointelligence.com or managing it directly through your PayPal/Stripe dashboard if available.